How does your internet affect your VoIP phone system?

VoIP phone systems rely completely on your internet connection. VoIP is dependent on both your local network and your public network connection. When running our VoIP phone systems we recommend to run on our installed network monitored and maintained by TJ’s MCS. We recommend that our systems run on a hard wired connection. We DO NOT recommend running our systems on a wireless network.

Example:
1 Concurrent Call = Recommended 3 MBps Upload and Download
5 Concurrent Calls = Recommended 5 MBps Upload and Download
10 Concurrent Calls = Recommended 10 MBps Upload and Download

What is a Speedtest?

Speedtest is a web- and mobile-friendly Speedtest that you can run within seconds. It operates over TCP testing using open standards, including HTML5, JavaScript and WebSockets. Speedtest measures download speed, upload speed, ping (latency), and jitter. See the Test Components section below for details about the testing methodology.

Test Components

Ping/Jitter

  1. This test is performed by measuring the time it takes for the server to reply to a request from the user’s client. The client sends a message to the server. Upon receiving that message, the server sends a reply back. The round-trip time is measured is measured in ms (milliseconds).
  2. This test is repeated multiple times with the lowest value determining the final result.

 

Download

  1. The client establishes multiple connections with the server over port: 8080. The client requests the server to send an initial chunk of data.
  2. The client calculates the real-time speed of the transfers then adjusts the chunk size and buffer size based on this calculation to maximize usage of the network connection.
  3. As the chunks are received by the client, the client will request more chunks throughout the duration of the test.
  4. During the first half of the test, the client will establish extra connections to the server if it determines additional threads are required to more accurately measure the download speed.
  5. The test ends once the configured amount of time has been reached.

 

Upload

  1. The client establishes multiple connections with the server over port: 8080 and sends an initial chunk of data.
  2. The client calculates the real-time speed of the transfers. It then adjusts the chunk size and buffer size to maximize usage of the network connection and requests more data.
  3. As the chunks are received by the server, the client will send more chunks throughout the duration of the test.
  4. During the first half of the test, the client will establish extra connections to the server if it determines additional threads are required to more accurately measure the upload speed.
  5. The test ends once the configured amount of time has been reached.